I only want to see one particular artist, if they cancel can I get a refund?
In the very unlikely event that ANY artist cancels, there will be no refunds. The ticket is for the EVENT, not the individual artists.
Is there camping on site?
General Camping - per person
$30 per person
Platinum Campsite - POWERED SITES Mobile Home & Caravans Only - max 6 people per site
$100 per person
VIP Campsite Prices
2 person VIP Campsite
4 person VIP Campsite
VIP 2 PERSON CAMPSITE Price: $350
- Maximum of two people per site.
- No power is provided for these sites.
- We provide:
- 1 x battery-operated lamp
- 1 x 2 man tent
- 2 x single stretchers with mattresses
VIP 4 PERSON CAMPSITE Price: $700
- Maximum of four people per site.
- No power is provided for these sites.
- We provide:
- 1 x battery-operated lamp
- 1 x 4 man tent
- 4 x single stretchers with mattresses
GENERAL CAMPING $30 per person
- BYO Tents
- No power is provided
Platinum - Mobile Home and Caravan Site Price: $100 per person
- No tents
- Maximum 6 persons per site
- Powered Mobile Home & Caravan 15 Amps of power will be available for each site. This will be approximately sufficient for a small lamp and a kettle. **
** you need to bring your own extension cord (up to 30 metres in length will be required depending on the site position) to plug into the camping ground distribution board. All extension cords must be tested and tagged as per Electrical Testing Standard AS3760.
Please refer to Camping Information Page for more details
How big can our tents and caravans be?
Further details on the size of each of camp sites will be posted on the website shortly.
Will tents be supplied?
Refer to the table above - tents are supplied for the VIP 2 Person and VIP 4 Person sites. All other camping sites require you to bring your own tent.
Are pensioner or concession tickets available?
No, we only have two standard ticket prices - Adult and Junior (Child).
When is the latest I can purchase tickets online?
Tickets will be available online up until the start of the Festival.
Will EFTPOS be accepted at the Festival?
There will be limited EFTPOS machines at the Festival. Everything else at the Festival is CASH ONLY.
What happens if it rains?
It is the Promoter's policy to play, rain or shine. In the case of rain, ponchos will be available for purchase. No umbrellas are allowed at the Festival.
Can I bring an umbrella to the Festival?
Umbrellas are not permitted into the Festival. If it rains, ponchos will be available for purchase.
What sort of shoes do you recommend I wear?
We suggest you wear comfortable, flat shoes.
Can I wear steel capped boots?
Yes you can.
Will there be alcohol allowed in the camping area?
The camping area is an alcohol-free zone.
If I buy a camping ticket am I allowed to have alcohol at my camp and bring my own food to cook with?
You can bring in food to the camping area, but not into the Festival. The camping area is an alcohol free zone.
When are the playing times going to be released?
They will be up as soon as possible, keep your eye on the website and sign up to the mailing list to make sure you have all the updates.
Will pass-outs be allowed?
Yes, there will be pass-outs.
If I have a ticketing question, who can I ask?
Please contact firstname.lastname@example.org with any ticketing questions.
Can I cook at my camp site?
Personal gas cookers are allowed. Your equipment may be inspected by campground staff to ensure it is in good working order or if there are any concerns about your equipment's age, type or use. You need to comply with the Guidelines for the Safe Use of Camping Gas Cookers:
- please have your cooking equipment serviced before bringing it to the camping area.
- never light a gas cooker inside your tent or in any other enclosed area.
- always take note of the colour of the flame: it should be burning blue. If it's burning with an orange or yellow flame or is creating sooty stains on your stove you may have a problem with your stove so PLEASE DO NOT USE IT.
- do not store spare gas canisters inside your tent, mobile home or caravan.
- if you smell gas or think you have a leak, turn the stove off, evacuate the area and get help from a site marshal.
- never use a naked flame to search for a leak.
- empty canisters and aerosols may not be completely empty. When you've removed it from your stove, store it upright outside your tent for a while to allow any gas that may remain to evaporate.
- never attempt to refill a gas canister.
Are the camp sites designated or are they first in first served?
All camp sites are allocated on a first come, first served basis. Marshals will be on site to direct you to your camp site when you arrive. Please note that if you would like to camp next to your friends, you need to arrive at the same time. Sites will not be kept vacant for people who have not yet arrived.
Can you book camp sites alongside each other?
As described above, camp sites are allocated on a first come, first served and as such it is not possible for you to choose specific camp sites. Please arrive at the same time as your friends or family if you wish to camp next to them.
Is there power at the camp site?
Refer to the Camp Site Options table above.
Where is the camping area located and how far is it from the stage?
The camping area is located on the Festival site. From the furthest part of the camping area, it’s less than 10 minutes walk. Please note, you cannot view the stage from the camping area.
Are prams permitted?
Prams are permitted in the camping area but not in the Festival. Due to the Festival’s sound amplification, all children should wear ear protection.
Is there ample car parking for disabled patrons?
There is plenty of car parking on site and disabled patron allocations will be made as required. If you require a disability accessible spot, please contact us.
Please note that any patrons in a wheelchair should bring their off road model (if possible) as it is an outdoor event and camping grounds and there are no sealed roads.
What kind of food and drinks are going to be sold at the Festival?
An extensive range of food and beverages will be available to buy at the Festival. Food will include local restaurant stalls and cheese stalls as well as lighter options. Snacks such as chips, nuts, fruit and ice-cream will also be available. The various food stalls will cater to most dietary requirements.
Can I smoke at the Festival?
The Festival operates a ‘No Smoking Policy’ and you must comply with any such policy. No smoking is permitted in any indoor areas at the Festival.
Is there any seating at the event or is it all general admission?
All tickets for the Festival are general admission.
Can we set up a stall at the Festival grounds?
Stalls have already been allocated so unfortunately there are no opportunities at this time. We'll let you know if this changes.
Is there a group ticket discount available?
No, unfortunately there are no group ticket discounts available. You’re allowed to buy up to 10 event tickets per transaction.
Can I bring my own chairs to the Festival?
Chairs are allowed. There’s no specific rule as to what size chairs can be, but we would suggest low profile chairs if possible. We’d ask that you exercise common sense and ensure that any seating you bring is easily portable and will not cause any obstruction.
Is the Festival a licensed event?
Yes, this is a fully licensed Festival and alcoholic beverages will be available to purchase (including spirits). All patrons wishing to purchase alcohol must have valid photo ID.
Can I bring a camera?
You can bring a personal digital camera. SLR cameras are okay; professional photography equipment (eg telephoto lenses; any lens over 20cm; any detachable lens) is not okay and will not be allowed at the Festival. Professional photographers cannot work without permission and need to apply for accreditation.
Can I bring a video camera?
Video cameras and other recording equipment are not permitted under any circumstances.
Can I bring my esky with food or drinks into the Festival?
No, this is a fully catered venue (including spirits) and STRICTLY NO BYO FOOD OR BEVERAGE (including water) is to be brought onsite; this will be enforced by security at entry gates. Free drinking water will be available at the onsite bars. Patrons may bring in empty plastic bottles or plastic or foam cups for this purpose. Food can be purchased from the food stalls and bars set up onsite.
Are pets allowed?
No, pets are not allowed into the Festival or the camping area (excluding service dogs such as guide dogs and police/emergency service dogs).